• "Was delighted with the no-nonsense, no-jargon, effective service."

  • Since taking both AVG and Ad-Aware off the computer, it’s been perfect. In fact, it’s never been better! Running really quickly – must have something to do with the clean-up you gave it.  No signs whatsoever of anything malicious. It’s great! Thanks again

  • “Jon has been providing technical support for both mine and my partners businesses for the last 18 months. We have found him to be highly knowledgeable and professional, and always happy to go the extra mile for us. He is punctual, reliable, friendly, and a pleasure to have in our home once a month!

  • "As a fairly average computer user I was very happy to put setting up of my laptop in Jon’s hands – much faster and a lot less stressful than struggling to do it myself.” “Very impressed with Jon’s work. He turned up on time, was polite and efficient, and he quickly diagnosed and fixed the problems with my PC. Jon is knowledgeable and up-to-date. I would be most happy to use his services again, and to recommend him to others."

  • "Jon helped identify an appropriate configuration for our new home network, including selection of Wi-Fi router, Network Attached Storage, and Ethernet switch. He was helpful and knowledgeable, easy to work with, and efficient. I recommend him very highly to other people who need assistance at home with PCs and networks who will find him far ahead of competitors in this area."

  • Hi Jon, Thanks for dealing with it so promptly. The service is prompt, helpful and resourceful, being willing to research a problem and respond to it. Given the size and complexity of modern programmes, the chance of an error is always present. PC Assistance seems to be focussed on what PC owners need when that error occurs.”

  • I highly recommend Jon for sorting out your home computer problems (which was my reason for calling him).  He explained the options for speeding up & upgrading my laptop and what would be achieved with each, in a way that I understood (not like some IT people who think you don’t need to know the details or reasons). He collected the laptop promptly, kept me informed about what he planned to do and did an amazingly quick job - I now have a 2 ½ year old laptop functioning with the speed, capacity and efficiency of a high spec new one.  His customer service is excellent, his pricing is fair and I am confident that if I have an glitches with my upgraded computer Jon will be there like a shot to fix them up.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt